Why hire a voicebot?
How does the voicebot work?
Voicebots effectively carry out service processes in both incoming and outgoing traffic. For this purpose, they use the ASR (Automatic Speech Recognition) and STT (Speech To Text) speech recognition system. ASR is used to change continuous speech into text, which is sent to a language processing engine (NLP – Natural Language Processing).
Then, with STT, the engine generates a response that is converted into voice using a synthesizer or by playing voiceover recordings. Voicebot, in addition to conducting a conversation, can also redirect it to a selected group of consultants.
Voicebot can be integrated with existing call center solutions using SIP – Session Initiation Protocol.
Do not pay excessive fees
We know that every voicebot is an investment, so we have prepared flexible models to facilitate billing that reflects the real use of the system. Our pricing plans are tailored to both large and smaller companies.
No start-up costs in case of ready-made processes or no fees for infrastructure maintenance: with us you will prepare a voicebot tailored to your budget, and for every minute of conversation you will pay up to 50% less than for a consultant’s work.
What processes will the voicebot automate?
Decide which activities you want to improve.
We carry out fast and efficient implementations based on ready-made process modules for activities:
User identification and authorization
Activating sales and verifying leads
User support, including tickets and complaints
Calendar management: making, confirming and cancelling appointments and reservations
Conducting the soft debt collection process
Surveying and researching customer satisfaction/feedback
You did not find the process which you want to automate among the suggested solutions?
Contact us and tell us about your goals and we will prepare a customized project for you.